Patient Access Operations Lead
2 weeks ago
Demonstrates knowledge of departmental financial clearance and displays leadership skills to lead a wide range of duties in support of departmental efficiencies. This includes arranging support hospital services requested by patients through referrals, performing thorough analysis of admission discharge transfers (ADT), revenue cycle reports, driving team performance accountability, leading shift patient access operations, and collaborating with department leaders in process and operational excellence.
Key Responsibilities- Greet customers following Conifer standards of care, provide world-class customer service, complete full patient registration at date of service, adhere to financial and cash control policies and procedures, thoroughly explain and secure hospital and patient legal forms, scan protected health information, create and file patient information packets/folders for upcoming hospital services, schedule diagnostic and/or surgical procedures, conduct physician office/patient interviews, and explain hospital procedure guidelines and policies.
- Provide full patient financial counseling, education, and referrals, employ and complete all patient liability collection escalations through proper and compliant patient liability collection techniques before, during, and after date of service, perform hospital cash reconciliation and secure payment entry in adherence to financial and cash control policies and procedures.
- Secure medical necessity checks/verification in accordance with Centers for Medicare and Medicare services, verify insurance, benefits, coverage, and eligibility, complete assigned registration financial clearance work lists activities, obtain insurance authorizations for scheduled and unscheduled hospital services, and secure inpatient visit notification to payors.
- Perform thorough analysis of admission discharge transfers (ADT), revenue cycle reports, complete departmental operational reports based on team performance accountability, lead shift patient access operations, and collaborate with department leaders in process and operational excellence.
- High school diploma or equivalent required, 2-4 year college degree in business, accounting, medical administration, or related area preferred.
- 2-4 years of experience in medical facility, health insurance, or related area required, 3-5 years of experience in patient access preferred.
- 1-2 years of supervisory or lead role experience preferred.
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Patient Access Operations Lead
3 weeks ago
Rock Hill, South Carolina, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Lead to join our team at Conifer Health. As a key member of our Revenue Cycle Solutions team, you will be responsible for leading a wide range of duties in support of departmental efficiencies, including arranging support for hospital services, performing thorough analysis of admission discharge...
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Patient Access Operations Manager
1 month ago
Rock Hill, South Carolina, United States Conifer Health Solutions Full timeJob SummaryDemonstrates expertise in departmental financial clearance and showcases leadership skills to lead a wide range of duties in support of departmental efficiencies. Responsibilities include arranging support hospital services requested by patients through referrals, performing thorough analysis of admission discharge transfers (ADT), revenue cycle...
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Patient Access Operations Manager
3 weeks ago
Rock Hill, South Carolina, United States Conifer Health Solutions Full timeJob SummaryDemonstrates expertise in departmental financial clearance and exhibits leadership skills to oversee a wide range of duties in support of departmental efficiencies. Responsibilities include arranging hospital services, analyzing admission discharge transfers, and driving team performance accountability.Key ResponsibilitiesGreet customers and...
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Patient Access Representative II
3 weeks ago
Rock Hill, South Carolina, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and financial clearance processes.Key ResponsibilitiesPerform patient registration, scheduling, and pre-admission...
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Patient Access Representative II
1 month ago
Rock Hill, South Carolina, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory requirements.Key...
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Patient Access Representative II
3 weeks ago
Rock Hill, South Carolina, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration, scheduling, and financial clearance processes.Key Responsibilities:Provide exceptional customer...
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Patient Access Representative II
2 weeks ago
Rock Hill, South Carolina, United States Conifer Health Solutions Full timeJob SummaryConifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our healthcare team, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will also be responsible for obtaining complete and accurate...
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Patient Access Representative II
3 weeks ago
Rock Hill, South Carolina, United States Conifer Health Solutions Full timeJob SummaryConifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our patient access team, you will be responsible for supporting departmental efficiencies by performing scheduling, registration, patient pre-admission and admission, reception and discharge functions.Key ResponsibilitiesGreet...
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Patient Access Representative II
3 weeks ago
Rock Hill, South Carolina, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring seamless registration and scheduling processes.Key ResponsibilitiesProvide world-class customer service to patients and...
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Patient Access Representative II
1 month ago
Rock Hill, South Carolina, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced environment.Key ResponsibilitiesPerform patient registration, scheduling, and pre-admission...
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Patient Access Representative II
3 weeks ago
Rock Hill, South Carolina, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our revenue cycle team, you will be responsible for ensuring accurate and timely patient registration, insurance verification, and billing processes.Key ResponsibilitiesRegister patients accurately and...
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Patient Access Representative II
3 weeks ago
Rock Hill, South Carolina, United States Conifer Revenue Cycle Solutions Full timeJob SummaryConifer Revenue Cycle Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our revenue cycle team, you will play a critical role in ensuring the efficient and accurate registration of patients, while providing exceptional customer service and adhering to financial and cash control policies and...
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Patient Access Representative II
3 weeks ago
Rock Hill, South Carolina, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. In this role, you will be responsible for supporting departmental efficiencies by performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will also be responsible for obtaining...
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