Senior Client Experience Manager
6 days ago
The Senior Client Experience Manager is responsible for leading and directing our Account Management and Implementation Services team to deliver exceptional customer experiences. This role requires a highly skilled and experienced leader who can drive client satisfaction, foster strong business relationships, and develop creative solutions to meet customer needs. The ideal candidate will have 10+ years of managerial experience in client services or account management, with a proven track record of successfully managing large client services teams. In this role, you will:
- Mentor and develop your team members to ensure they have the skills and knowledge needed to deliver exceptional customer experiences.
- Work closely with the Operations team to design and implement training programs for internal and external tools.
- Develop and implement client service policies and procedures to ensure quality service and alignment with third-party administrator capabilities.
- Support the account management and implementation team in large projects, including RFPs, client renewals, issue resolution, and transitions.
- Respond to customer inquiries and complaints in a timely and professional manner.
- Track customer service metrics and provide regular reports to management.
- Coordinate with other departments to ensure customer needs are met.
Globe Life Family of Companies is a leading provider of life and supplemental health insurance products. We are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.
We offer a comprehensive benefits package, including competitive compensation, comprehensive health insurance, robust life insurance benefits, retirement plans, wellness club reimbursements, gym discounts, paid holidays, and time off to support a healthy work-life balance.
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Senior Caregiver Opportunity
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McKinney, Texas, United States Senior Helpers Full timeOverviewSenior Helpers McKinney is urgently hiring a certified home health aide to join our team in McKinney, Texas. This position offers a competitive hourly wage of $15, paid biweekly.Job DescriptionThe successful candidate will be responsible for providing assistance and care to senior clients in their homes on an as-needed basis. This includes activities...
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Senior Companion
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Senior Care Assistant
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Automotive Client Experience Manager
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Compassionate Caregiver
3 weeks ago
McKinney, Texas, United States Senior Helpers Full timeAbout the Company:Senior Helpers McKinney is an equal opportunity employer committed to creating an inclusive and diverse workplace.Job Description:We are seeking a Certified Nursing Assistant to provide care and support to senior clients in their homes. The successful candidate will have at least 2 years of experience working with seniors, a valid driver's...
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Home Health Care Assistant
3 weeks ago
McKinney, Texas, United States Senior Helpers Full timeJob Title:Certified Nursing AssistantAbout the Role:We are seeking a compassionate and dedicated Certified Nursing Assistant to join our team in McKinney, Texas. This is a 4-12 hour shift role in the healthcare/medical industry, where you will be responsible for providing assistance and care to senior clients in their homes.Key Responsibilities:Provide...
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Client Acquisition Manager
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Senior Community Manager
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Compassionate Caregiver
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McKinney, Texas, United States Senior Helpers Full time**Job Overview**We are seeking an experienced and dedicated On-Call Caregiver to join our team at Senior Helpers McKinney. As a caregiver, you will provide exceptional care to our clients in McKinney, TX, and nearby areas.The ideal candidate will have at least 2 years of professional experience working with seniors and possess a compassionate, patient, and...
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Senior Commercial HVAC Installation Manager
3 weeks ago
McKinney, Texas, United States Air Conditioning Innovative Solutions Full timeJob OverviewWe are seeking an experienced Senior Commercial HVAC Installation Manager to lead our team of installers in commercial projects. As a key member of our team, you will be responsible for ensuring timely completion of projects while maintaining high-quality workmanship.Our ideal candidate has at least 6 years of experience in commercial HVAC...
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IT Client Account Manager Professional
3 weeks ago
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Senior Culinary Operations Manager
5 days ago
McKinney, Texas, United States Aramark Full timeWe are seeking a Senior Culinary Operations Manager to oversee culinary operations and lead a team of experienced chefs in delivering exceptional food quality and service standards.Job SummaryThe Senior Culinary Operations Manager will be responsible for developing and executing culinary strategies, managing culinary budgets, and leading a team of chef...
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Senior Financial Manager
3 weeks ago
McKinney, Texas, United States Globe Life Full timeSenior Managing Associate Actuary PositionWe are looking for a talented Senior Managing Associate Actuary to join our team at Globe Life. This role comes with a salary range of $110,000 - $140,000 per year.Key Responsibilities:Manage the creation and maintenance of actuarial models, including POLYSystems.Analyze financial data, identify trends, and develop...
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Client Relationship Management Executive
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McKinney, Texas, United States 4 Consulting Inc. Full timeJob ResponsibilitiesAs an IT Client Account Manager, you will be responsible for providing vision, leadership, coordination, and development of US IT Recruiting operations. This includes managing recruiting teams to handle high-volume hiring for staffing recruitment roles.You will work closely with our client to develop and lead a winning team, leveraging...
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Client Relationship Manager
3 weeks ago
McKinney, Texas, United States Rafael Parker - State Farm Agent Full timeAbout the RoleThis exciting opportunity as a Client Relationship Manager at Rafael Parker - State Farm Agent offers a chance to grow your career while making a positive impact on our customers' lives. You will be responsible for fostering long-lasting relationships, providing prompt and accurate service, and anticipating customer needs.
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McKinney, Texas, United States NTT DATA Full timeJob SummaryWe are looking for a seasoned Senior Front-end Developer with Kentico Experience to join our team. As a key member of our digital marketing team, you will be responsible for developing and maintaining websites using Kentico CMS.About NTT DATANTT DATA is a leading provider of digital and AI infrastructure, committed to helping clients innovate,...
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Compassionate Caregiver Wanted
3 weeks ago
McKinney, Texas, United States Senior Helpers Full timeSenior Helpers McKinneyWe are urgently hiring a compassionate and dedicated Certified Nursing Assistant to join our team in McKinney, Texas.This is a 4-12 hours of shifts role in the healthcare/medical industry. The main objective of this position is to improve the quality of life for our clients by promoting independence and ensuring their safety and...
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Senior Living Care Coordinator
3 weeks ago
McKinney, Texas, United States Brookdale Senior Living Full timeBrookdale Senior Living is a leading provider of senior living solutions. As a Senior Living Care Coordinator, you will play a critical role in ensuring the well-being and comfort of our residents.">">About Us:">We are committed to making a positive impact on the lives of our residents and their families. Our team of dedicated professionals provides...
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Caregiving Support Specialist
3 weeks ago
McKinney, Texas, United States Senior Helpers Full timeJob Overview:We are seeking a compassionate Caregiving Support Specialist to join our team at Senior Helpers. As a key member of our care team, you will provide high-quality support to seniors in their homes, enabling them to live safely and independently.Key Responsibilities:Assist clients with daily living activities such as bathing, dressing, and meal...
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Home Support Specialist
3 weeks ago
McKinney, Texas, United States Senior Helpers Full timeAbout the JobWe are looking for a Home Support Specialist to join our team at Senior Helpers. As a Home Support Specialist, you will provide high-quality care and support to our clients, enabling them to maintain their independence and quality of life. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong ability...