Customer Service Representative

6 days ago


Gretna, Louisiana, United States Floor & Decor Full time

Company Overview: Floor & Decor is a dynamic and growing company that's passionate about helping customers create beautiful spaces. Our culture values teamwork, integrity, and innovation, and we're committed to making a positive impact in the communities we serve.

Job Description: We're seeking a Customer Service Representative to join our team at our Westside Shopping Center location. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, addressing customer complaints, and ensuring that every customer leaves our store satisfied.

Key Responsibilities:

  • Provide exceptional customer service by responding to customer inquiries, addressing complaints, and resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with customers to build loyalty and increase sales.
  • Collaborate with colleagues to achieve customer satisfaction goals and objectives.
  • Maintain accurate records of customer interactions and feedback.

Salary and Benefits: As a Customer Service Representative at Floor & Decor, you can expect a competitive salary of $28,000 - $38,000 per year, depending on experience. You'll also enjoy benefits such as health insurance, paid time off, and opportunities for career advancement.



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