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Lead Bartender

2 months ago

Sioux Falls, South Dakota, United States Washington Pavilion Full time
Lead Bartender Job Description

Washington Pavilion is seeking a skilled and experienced Lead Bartender to join our team. As a Lead Bartender, you will be responsible for providing exceptional customer service, managing bar operations, and ensuring a seamless experience for our guests.

Key Responsibilities:
  • Lead the set-up and tear-down of portable and stationary bars.
  • Ensure that servers are providing cocktails, wine, beer, soda, water, candy, and snacks to WPMI guests in a correct and timely manner.
  • Serve customers beverages in event settings for the Washington Pavilion of Arts and Science.
  • Ensure that all guests served an alcoholic beverage are 21 years of age by checking IDs.
  • Oversee and ensure proper cash handling, making change, balancing tills with POS drawer reports, filling out appropriate paperwork, and making cash deposits at the end of events.
  • Cleanup of bars and equipment.
  • Restocking/filling coolers, bars, and pop machines.
  • Orderly upkeep of bar storage areas.
  • Provide cocktail service or passing of champagne and other beverages as requested by clients.
  • Set tables with appropriate glassware as requested.
  • Clear tables of empty glassware and bottles/cans during events.
  • Wash and organize glassware.
  • Ensure that clients receive effective and responsive customer service throughout the events.
  • Ensure that proper safety and sanitation procedures are followed.
  • Assist catering and event staff with other aspects of the event service, set-up, or tear-down, as needed.
Requirements:
  • Must be 21 years of age.
  • Excellent customer service skills. Demonstrated tact and proficiency when handling sensitive customer service issues.
  • TAM certification preferred. This training is available through the WPMI and Licensed Beverage Dealers of SD.
  • Must have knowledge of beer, wine, and liquor. Additional training may be provided as needed.
  • Must have and follow basic inventory rotation principles FIFO.
  • Ability to stand for long periods of time.
  • Ability to work under pressure and meet deadlines.
  • Ability to plan, manage, and coordinate fast-paced events.
  • Must be able to understand and follow written or oral instructions and communicate effectively with colleagues and visitors.
  • Must be able to handle cash money accurately.
  • Must be flexible and willing to take initiative in identifying and performing work that needs to be done.
  • Ability to work irregular hours, evenings, weekends, and holidays.
  • Must have and maintain a positive attitude, tolerance of diversity, and respect for co-workers.
  • Ability to work independently and as part of a team. Ability to supervise and direct others.
Physical Abilities:
  • Ability to lift at least 50 lbs.
  • Ability to walk, stoop, bend, and climb stairs throughout the facility.
What We Offer:

Compensation at $15.00/hr plus tips. We offer a guaranteed draw for any tipped event A fun, engaging culture with excellent compensation along with Free Membership to Washington Pavilion + perks such as tickets/discounts, and a discount at Leonardo's Caf on-site, Washington Pavilion apparel, and much more