Route Relief/Utility Driver

23 hours ago

Jacksonville, Florida, United States Alsco Full time

**Job Summary:**

The Route Relief/Utility Driver supports the Service Department in its objectives to meet customer needs through up-selling/cross-selling and providing superior customer service. Main duties include covering routes and performing service-related tasks as required. Reports to the District Manager.

**Key Responsibilities:**

  • Perform all responsibilities of a Route Sales Representative and related tasks.
  • Learn and support all routes. Run routes as needed for holidays, vacations, or other vacancies.
  • Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
  • Actively participate in promotions and contests, training, and audits.
  • Follow company policies/procedures regarding new customers, managing customer needs, and all aspects of service.
  • Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers, and proactively resolve concerns in cooperation with supervision.
  • Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
  • Handle and process customer payments. Keep route paperwork current.
  • Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles, and maintain proper inventories in accounts. Service items such as facility maintenance products.
  • Monitor and report competitive activity. Keep service agreements current and renewed.
  • Return from route and offload soiled textiles in the receiving area of the facility.
  • Accurately prepare route paperwork and follow check-in procedures.
  • Follow written and verbal instructions and perform other tasks as directed by supervision.

**Requirements:**

  • Have and maintain a valid Driver's License, CDL when applicable.
  • Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
  • Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
  • Demonstrate excellent skills in customer service and route sales.
  • Excellent verbal/written communication skills in English, comprehend and follow direction, and good time management skills and team player.
  • Recognize colors, sizes, and types of product and count, add, and subtract accurately.
  • Education: High School graduation or similar experience. Qualified driver's license.

**Benefits:**

  • Medical, Dental, Vision, FSA/HSA
  • Life Insurance, Disability Insurance
  • Vacation, Sick Time, Holidays
  • Choice of Global Cash Card or Direct Deposit
  • Career Advancement
  • Learning & Development Opportunities
  • Inclusive and Diverse Team Environment

**Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:**

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

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