Store Manager

3 weeks ago


Hendersonville, North Carolina, United States PetroServices Full time
Job Opportunity

About Petro Services, Inc.

Petro Services, Inc. operates a network of convenience stores and retail fuel sites across Western North Carolina, providing essential services to the community.

Job Summary

We are seeking an experienced Store Manager to oversee all functions of our convenience store and retail fuel site. The ideal candidate will have a proven track record of problem-solving, excellent customer service, and leadership skills.

Key Responsibilities
  • Ensure adherence to company policies and procedures
  • Supervise the daily performance of all store associates
  • Process customer transactions and deliver exceptional customer service
  • Recruit, hire, and train store personnel
  • Schedule associates according to store needs and labor budget
  • Create and submit daily store reports
  • Monitor P&L reports to reach expected margins
  • Collect and submit fuel price survey data
  • Reconcile and prepare bank deposits
  • Control cash handling, merchandise, and fuel inventories
  • Order product to maintain fully stocked shelves
  • Build and maintain excellent vendor relations
  • Mediate employee grievances and disputes
  • Evaluate and counsel employees, submitting appropriate documentation
  • Maintain site cleanliness and appearance standards
  • Submit and manage maintenance service requests
  • Implement and maintain health & safety protocols
  • Ensure employee compliance with all laws, regulations, and company policies
Requirements
  • High school diploma or equivalent; secondary degree preferred
  • 2+ years retail management or related experience
  • 18+ years of age
  • Valid driver's license & reliable transportation
  • Friendly demeanor
  • Willingness to work flexible hours
  • Excellent communication in English (hear, speak, read, & write)
  • Safely lift 55+ lbs. and carry short distances
  • Stand and walk for 8+ consecutive hours
  • Ability to climb a step ladder, reach with arms above head, grasp with hands, bend, and kneel
  • Use hands bilaterally & unilaterally
  • Able to work in extreme temperatures
  • Accurately select options from a touch screen monitor
  • Accurately count US currency and make change
  • Aptitude for teamwork and customer service
  • Basic computer proficiency including email & Microsoft Office Suite
  • Superior leadership and teamwork skills
  • Multi-task in a fast-paced retail environment
  • Pass a pre-hire drug screen and background check
This is a drug-free workplace.

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