Lead Operations Associate
4 weeks ago
The Lead Operations Associate - Footwear Specialist supports the achievement of store sales and KPI targets by modeling brand values, leveraging product knowledge, and selling skills to provide Athletes a unique experience when visiting Under Armour. This role is responsible for coaching and training fellow teammates on footwear technology and selling practices, promoting core & seasonal products to athletes, and maintaining merchandising standards and supporting execution of floorsets.
Key Responsibilities
• Aid Athletes according to UA service model, communicate brand values, and identify sales opportunities
• Familiar with UA Brand stories communicated during training sessions
• Provide feedback on store operations to the Store Leadership
• Maintain merchandising standards and support execution of floorsets
• Operate within UA policies and procedures communicating risk to Store Leadership when necessary
• Perform operational and cash processes (manual or system) in line with company guide and training
• Adhere to Under Armour's dress code and attendance policies
• Assist as needed in operations; cash desk/ticketing/merchandising/stock replenishment
Requirements
• Fluency in local language
• Proficient in use of computers and other technology
• Basic prioritizing & planning skills
• Availability to work a flexible schedule, including holidays, nights, and weekends
• Ability to handle or relocate products up to 25 lbs/12kgs including the selling floor, stock and register area
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