Phlebotomy Specialist

7 hours ago

Charleston, West Virginia, United States CAMC Health System Full time
Job Summary

As a Phlebotomist with CAMC Health System, you will play a vital role in ensuring the accurate and timely collection of blood samples for laboratory testing. This is a dynamic and fast-paced environment where you will work closely with healthcare professionals to provide exceptional patient care.

Responsibilities
  • Collect blood samples from patients using venipuncture and capillary techniques, adhering to strict quality control measures.
  • Screen and enter patient data into the laboratory computer system, ensuring accuracy and efficiency.
  • Process, label, and distribute specimens to the appropriate laboratory sections, maintaining a high level of organization and attention to detail.
  • Access various laboratory computer programs, including specimen tracking, to ensure seamless communication and data management.
  • Provide instruction to outpatients on proper collection techniques, such as 24-hour urine collections.
  • Enter patient information into the computer, utilizing lab computer test codes and patient location codes, to generate specimen collection lists.
  • Read and carry out physician's orders, ensuring timely and accurate laboratory testing.
  • Communicate with nursing units and physicians to ensure proper laboratory tests are ordered, taking corrective action for improperly ordered tests.
  • Participate in quality assurance studies and PI/QM meetings to continuously improve laboratory processes.
  • Document customer, visitor, and patient concerns appropriately, maintaining a high level of professionalism and confidentiality.
  • Communicate reports to appropriate personnel via phone or fax, ensuring timely and accurate communication.
  • Document and take corrective action for improperly labeled and submitted specimens, maintaining a high level of quality control.
  • Access information from HIS, maintaining patient confidentiality and adhering to strict data protection policies.
  • Maintain a clean and safe work area, adhering to strict infection control protocols.
  • Perform point-of-care testing under the direct supervision of a Certified Phlebotomist or Medical Lab Scientist, as deemed appropriate by Lab Area Operations Manager.
  • Ensure cleanliness of working materials and equipment, maintaining a high level of organization and attention to detail.
  • Answer the phone for the department, routing calls to the appropriate person and department, and recording messages as necessary.
  • Handle requests as necessary, maintaining a high level of professionalism and customer service.
  • Pick up and deliver mail as appropriate, ensuring timely and accurate communication.
  • Operate the pneumatic tube system properly, maintaining a high level of efficiency and accuracy.
  • Perform basic printer operations and maintenance as indicated, ensuring seamless communication and data management.
  • Participate in Massive Operative Bleed protocol for the O.R., Trauma Priority I and II notifications, and CODE 1-2-3 specimen collection and delivery.
  • Perform proper collection techniques for sweat chloride testing, as appropriate per department.
  • Take a limited role as a preceptor for new hires and students, as directed by Certified Phlebotomist or Lab Area Operations Manager.
  • Participate in retaining and obtaining knowledge and skills by acquiring ten (10) continuing education contact hours annually.
  • Read and interpret physicians' orders for lab testing on outpatients, troubleshoot errors, and effectively communicate with registration clerks to effect corrections as needed.
  • Maintain adequate phlebotomy supplies inventory in department and nursing units, as directed.
  • Obtain appropriate documentation and release specimens to Medical Examiners' office, eye bank, and C.O.R.E.
  • Obtain appropriate documentation and release bodies to funeral home or Medical Examiner's office, as appropriate per department.
  • Perform basic lab procedures, including determining urine volumes, simple reagent preparation, and pH determinations, under the direction of a Certified Phlebotomist.
  • Maintain Laboratory Phlebotomist Competency Validation.
  • Collect throat swabs and nasopharyngeal swabs for culture, as indicated and appropriate per department.
  • Have been evaluated against CLIA-88 requirements and are qualified to perform all duties and responsibilities for this position.
Knowledge, Skills & Abilities

The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment, or care as defined by the department's identified patient ages.

Specifically, the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.

Competency Statement: Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.

Common Duties and Responsibilities
  • Maintain and document all applicable required education.
  • Demonstrate positive customer service and co-worker relations.
  • Comply with the company's attendance policy.
  • Participate in the continuous, quality improvement activities of the department and institution.
  • Perform work in a cost-effective manner.
  • Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
  • Perform work in alignment with the overall mission and strategic plan of the organization.
  • Follow organizational and departmental policies and procedures, as applicable.
  • Perform related duties as assigned.
Education
  • High School Diploma or GED (Required)
  • Formalized Training (Required)

Experience: 80 clinical hours with a minimum performance of 100 successful unaided blood collections to include venipunctures and skin punctures; orientation in a full-service laboratory; 40 clock hours of didactic training including anatomy and physiology of the circulatory system; specimen collection, processing, and handling; and laboratory operations, (e.g. safety, quality control, etc.).

Substitution: Completion of one year full-time acceptable experience as a phlebotomy tech in a CLIA laboratory may substitute for formalized training in phlebotomy.

This experience must include venipunctures, skin punctures, and orientation in a full-service laboratory.

Credentials
  • Point of Care Tech (Required)

Work Schedule: Varies

Status: Full Time Regular 1

Location: Memorial Hospital

Location of Job: US:WV:Charleston

Talent Acquisition Specialist: Lisa C. Skidmore

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