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Host/Hostess - Customer Service Representative

2 months ago

Ceres, California, United States American Meals Inc. Full time

Job Summary:

We are seeking a highly skilled and customer-focused Host/Hostess to join our team at American Meals Inc. as a key member of our front-of-house staff.

Key Responsibilities:

  • Greet and seat guests promptly, cheerfully, and courteously, ensuring a positive first impression of our establishment.
  • Assist in answering customer inquiries, taking orders, and processing payments in a timely and efficient manner.
  • Collaborate with service staff to ensure seamless table service, including clearing and setting tables, and resolving any customer complaints in a professional and courteous manner.
  • Monitor and maintain a clean and organized dining area, adhering to health and safety standards.
  • Communicate effectively with guests, colleagues, and management to ensure a high level of customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong attention to detail and ability to maintain a clean and organized workspace.
  • Ability to observe and differentiate between monetary denominations.
  • Meet any state, county, or municipal regulations pertaining to health risk concerns about food handling.

What We Offer:

A competitive hourly rate of $16.00, opportunities for career growth and development, and a dynamic work environment that values teamwork and customer satisfaction.