Customer Service Representative
6 days ago
As a key member of our team, you will be responsible for managing multiple storage facilities and providing exceptional customer service.
Responsibilities:- Customer Interaction: Assess customer storage needs, make recommendations, and provide solutions to meet their requirements.
- Operations Management: Conduct daily storage unit inspections, audit cash drawers, and make bank deposits to ensure accurate inventory and availability.
- Problem-Solving: Help customers with payment issues, address concerns, and resolve conflicts in a professional manner.
To succeed in this role, you should possess excellent communication skills, attention to detail, and the ability to work independently. You should also be comfortable using your own vehicle for travel between locations and have a valid driver's license.
Benefits:We offer a competitive salary of $14.00 per hour, flexible scheduling, and a range of benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and more. Our company provides mileage reimbursement, on-site company housing (where available), and performance-based bonuses for our property managers.
About Us:Public Storage is the industry leader in self-storage, recognized as a Great Place to Work by the Great Place to Work Institute. We pride ourselves on having a diverse and inclusive culture, ranked in the Top 10% for Diversity and Inclusion. Join us in our mission to provide exceptional customer service and exceed expectations in the self-storage industry.
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