Healthcare Program Manager

1 month ago


Mishawaka, Indiana, United States Elevance Health Full time

Job Summary:

The Manager II GBD Special Programs, LTSS is responsible for supporting the development, implementation, and coordination of a comprehensive healthcare program for Indiana members. This includes identifying physical health, behavioral health, and social services needs for older adults, LTSS populations, and Home and Community Based Services (HCBS) coordination.

Key Responsibilities:

  • Directs and oversees program operations in support of corporate and health plan management.
  • Collaborates with functional managers to develop and implement program operations.
  • Participates in cross-functional workgroups to maintain and develop program.
  • Evaluates program operations to improve efficiency, financial return, customer service, and provider engagement.
  • Develops, communicates, and monitors program schedule, budget, and resources plan.
  • Manages resource utilization to ensure appropriate delivery of care to members and adequate coverage for departmental tasks and job responsibilities.
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Requirements:

Requires a BA/BS and minimum of 6 years related experience, including prior management experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills:

Service delivery coordination, discharge planning, or behavioral health experience in a managed care setting preferred.

RN license in Indiana is strongly preferred.



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