Hotel Breakfast Attendant

3 weeks ago


Dickson City, Pennsylvania, United States Fairfield Inn Scranton Full time
Job Summary

We are seeking a skilled Breakfast Attendant to join our team at Fairfield Inn Scranton. As a Breakfast Attendant, you will be responsible for providing exceptional service to guests in the complimentary breakfast area of the hotel.

Key Responsibilities
  • Ensure quality control of menus with regard to cleanliness and appearance
  • Clear, clean, and reset tables/hotel spaces per client request or management instruction
  • Ensure all service areas are stocked, organized, clean, and neat, and all side work is complete each shift
  • Support all areas of the beverage and food service as necessary, including washing dishes by hand and/or placing them in a dishwashing machine, restocking dishes, glassware, utensils, pots, and pans, or other necessary equipment
  • Sweep and mop floors, wash work tables, walls, refrigerators, and meat blocks, move trash and garbage to designated areas
  • Carry out cashiering functions in closing checks and end-of-shift paperwork
  • Perform opening and closing procedures and side work duties according to station rotation assignment
  • Answer questions about the hotel, hotel-brand standards, guest expectations, the unique characteristics of the hotel, local area attractions, and things to do
  • Produce high-quality drinks, including but not limited to specialty coffee and tea drinks, specialty cocktails, and beverage requests as required by the hotel
Requirements
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays
  • Must meet the legal age to serve alcoholic beverages and satisfactorily pass a responsible serving course, such as TIPS, as required by the property
  • Must be able to obtain and provide a Food Handlers card as required by the city/county/state
  • Understanding of hotel products and guest services
  • Ability to communicate professionally when answering phones and speaking with guests and team members
  • Possess a basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette
  • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing


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