We're seeking a highly skilled and customer-focused Receptionist to join our team at H&R Block. As a key member of our front-line team, you will be responsible for providing exceptional client service, ensuring a seamless experience for our clients, and supporting the overall success of our office.

Key Responsibilities:

• Answer phone calls and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service, both in-person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

Requirements:

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

What We Offer:

As a Receptionist at H&R Block, you will have the opportunity to work in a dynamic and supportive environment, where you can grow and develop your skills. We offer competitive compensation and benefits, as well as opportunities for advancement and professional growth.