Character Escort ICE

4 weeks ago

Oxon Hill, Maryland, United States Marriott International, Inc Full time
Job Summary

We are seeking a highly skilled and energetic Character Escort ICE to join our team at Gaylord National Resort & Convention Center. As a Character Escort ICE, you will be responsible for facilitating entertainment performances by providing exceptional service and guest experience through one-on-one interactions with guests while assisting performers.

Key Responsibilities
  • Assist and accompany Character performers to, on and from assigned areas while maintaining the Special Events Character Handling Guidelines to provide for the safety and physical well-being of Character performers.
  • Encourage, recruit, register, and schedule guests to participate in activities for the live shows, events or performances.
  • Promote a fun, energized and comfortable atmosphere for guests.
  • Provide information to guests about available recreation facilities and activities, including providing tours.
  • Lead and/or perform in live shows following basic scripts and using improvisation during shows as needed.
  • Perform confidently in front of audiences while engaging audience members in live-show activities.
  • Explain and promote the rules and regulations of the facility intended for the safety and welfare of guests.
  • Observe activity in the facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
  • Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
  • Prep for show and clean and maintain recreational equipment and supplies.
Requirements
  • High school diploma or G.E.D. equivalent.
  • Minimum of 1-year customer or sales experience.
  • Previous public performance, acting, and entertainment experience; experience entertaining children and large groups of people.
  • CPR Certification and First Aid Certification.
  • Ability to maintain size and weight requirements based on costume's pre-determined size.
About Us

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are a global hospitality leader, driven by our passion to deliver extraordinary experiences for our guests. Our team members are the heart of our brand, and we are committed to providing them with opportunities for growth and development.

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