Parts Sales Associate
4 weeks ago
Parallel Ag is seeking a highly motivated and customer-focused Parts Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers in finding the parts they need, and supporting the work of other departments in the dealership.
Key Responsibilities:- Provide strong customer service to all parts customers
- Perform counter sales and answer customer inquiries
- Daily parts orders and drop ship orders
- Fill and prepare orders, via phone or in person, for shipment or for customer pickup
- Ensure a workplace and warehouse are clean, safe, and friendly work environment
- Assist in addressing any discrepancies in parts inventory
- Determine the proper mode of transportation for parts shipments
- Assist in keeping inventory current and accurate
- Deliver parts as needed
- Maintain and develop professional and technical knowledge
- Able to use a forklift for loading and unloading cargo
- Check in daily and stock orders as needed
- Maintain team environment
- Other duties as required
- High School Diploma or GED is required
- Strong oral and written communications
- Agriculture background a plus but not required
- Proven ability to establish and maintain positive working relationships with co-workers, vendors, and customers
- Ability to professionally manage difficult customer situations
- Must be able to work overtime
- Parts experience in heavy equipment, agriculture, or automotive industries preferred
- Ability to lift a minimum of 40 pounds
- Positive attitude and desire to work as a team player
- Basic use of standard desktop applications such as Microsoft Office and internet functions
- Dedication, self-motivation, energetic with strong work ethic
- Detail-minded
- Good ability to communicate both orally and in writing
- Ability to work overtime, to include a Saturday rotation
- Be available for 24-hour on-call rotations
- Service-Oriented - Our success revolves around customer service; we value service always as a priority.
- Honesty & Integrity - We value honesty and integrity in every interaction, whether it's with a customer or a coworker, no matter what.
- Committed & Passionate - We are committed to our customers and the job they have to do. We are passionate in helping our customers achieve their goals.
- Communication - We strive to communicate to the best of our ability with customers, co-workers, manufacturers, and other stakeholders.
- Family - We believe in family values, including hard work, family time, and education. We treat everyone as if they are family.
- Pride and Confidence - We are proud and confident in what we do and who we do it for.
- Parallel Ag offers a generous compensation package
- 401k retirement plan with company match
- Health, Dental, Vision, and Life insurance
- Vacation and sick time off
- Advanced training programs
- Day shift, with a safe work environment
- Parallel Ag is an Equal Opportunity Employer
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