Guitar Center Instrument Maintenance Specialist

2 weeks ago


Nedrow, New York, United States Guitar Center Full time

Guitar Center is a dynamic and creative company that embodies the world of music by encouraging staff to find their own individual sound. We believe in creating inclusive environments that put our customers first, all while fulfilling our mission to develop and nurture lifelong musicians.

As a Guitar Center Instrument Maintenance Specialist, you will play a critical role in providing top-notch maintenance and repair services on customer-owned instruments, as well as assisting in the upkeep of store inventory. This position emphasizes excellent customer service, initiative, and the ability to sell and train effectively.

The estimated salary for this position ranges from $16.00/hr to $24.00/hr, plus commission, depending on your background and experience. You will also have access to various employee benefits, including medical, dental, vision, 401K, mental health support, paid sick/holiday/vacation time, an employee discount program, and tuition reimbursement options.

This role requires a skilled understanding of repairing guitars and maintaining store-owned gear. You will be responsible for interacting with customers, ensuring a positive customer experience; servicing customer-owned instruments with a high level of craftsmanship; maintaining store-owned gear, as requested; completing warranty repair work; and performing additional duties as assigned.

We are looking for individuals who possess strong communication skills, are able to work effectively in a fast-paced environment, and can provide exceptional customer service. If you are passionate about music and have a keen eye for detail, we encourage you to apply for this exciting opportunity.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.



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