Current jobs related to Executive Housekeeper - Leesburg, Florida - TownePlace Suites Leesburg

At TownePlace Suites Tampa Casino Area, we are seeking an experienced Executive Housekeeper to lead our Housekeeping Team in delivering exceptional guest experiences. As a key member of our hotel team, you will be responsible for overseeing all aspects of housekeeping, including guest rooms, public areas, laundry, and department storage and work areas.

• Perform daily property walks to inspect the condition and cleanliness of all rooms and public areas.
• Break out room assignments for each housekeeper and ensure that all rooms are cleaned to the highest standards.
• Report maintenance problems and complete work orders to ensure that all issues are addressed promptly.
• Receive requests from the front desk and assign tasks to the housekeeping team members.
• Inspect completed clean rooms to ensure that quality standards are being met.
• Compile and report accurate status of guest rooms to the front office.
• Maintain daily, weekly, and monthly inspection programs to ensure that standards and cleanliness are met.
• Prepare and submit the Daily Suite Report to ensure accurate status of all suites.
• Take monthly inventory of linen, chemicals, and guest room amenities.
• Prepare requisitions or place orders for linen, chemicals, and guest room amenities.
• Ensure that budgeted expense goals are met through proper usage and control of supplies and labor.
• Recruit, interview, hire, and train new housekeeping associates.
• Prepare work schedules based on the hotel's forecasted business demands and track attendance.
• Supervise housekeeping team members to ensure that carts are properly stocked and all room cleaning and laundry work assignments are completed according to the property's standards.
• Conduct associate performance reviews.
• Ensure all associates maintain a professional image, including being in proper uniform with proper name tags visible at all times.
• Greet each guest with a friendly smile and ensure that all guests and associates maintain a safe and secure environment.

• Experience working in housekeeping and 2 years of management/supervisory experience.
• Ability to lift, push, or pull 50 pounds and stand for long periods of time.
• Excellent verbal and written communication skills.
• Basic smartphone, computer, and keyboard skills.
• Ability to be on call and work a flexible schedule, including weekends and holidays.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.