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Retail Sales Associate

2 months ago

Palos Heights, Illinois, United States CVS Health Full time

Job Summary

CVS Health is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will play a critical role in delivering exceptional customer service and creating a positive shopping experience for our customers.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service by anticipating customer needs, demonstrating empathy and care in all interactions, and actively identifying and resolving potential service issues
    • Foster a positive and welcoming shopping environment by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed
  • Cash Handling and Sales
    • Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures
  • Store Operations
    • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager
  • Team Collaboration
    • Support opening and closing store activities as needed
    • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Continuous Improvement
    • Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Requirements

  • At least 16 years of age
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details

Preferred Qualifications

  • Previous experience in a retail or customer service setting

Education

High School diploma or equivalent preferred but not required.