Wealth Management Client Service Professional
1 month ago
Citizens is seeking a highly motivated and customer-focused individual to join our Wealth Management team as a Brokerage Client Service Specialist. In this role, you will play a vital part in delivering exceptional customer experiences and helping our clients achieve their financial goals.
As a key member of our Contact Center team, you will work closely with Financial Advisors and other departments to provide tailored solutions for our clients. Your primary responsibilities will include handling incoming customer calls, identifying opportunities to help customers grow their assets, and gaining deeper knowledge of Wealth Management Investment products.
To succeed in this role, you will need a minimum of 1 year of bank/financial services and/or customer service related experience, strong attention to detail, and excellent interpersonal, verbal, and written communication skills. Preference will be given to candidates with proven problem-solving abilities, adaptability, and FINRA licenses.
Salary: $65,000 - $85,000 per annum (based on location and experience)
Work Schedule: Monday-Friday, 8:30 AM - 5:00 PM ET
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Brokerage Client Service Expert
5 days ago
Johnston, United States Citizens Full timeKey ResponsibilitiesAs a Brokerage Client Service Expert, you will play a vital role in delivering exceptional customer experiences and providing expert advice on wealth management investment products. Your primary responsibilities will include:Fielding customer calls and resolving issues promptly and professionallyIdentifying opportunities to grow...
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CSI Brokerage Client Service Specialist
3 months ago
Johnston, United States Citizens Full timeDescription Citizens Financial Group, Inc. is one of the nations oldest and largest financial institutions, with $219.9 billion in assets as of June 30, 2024. Citizens Securities Inc. helps its customers reach their potential by listening to them and understanding their needs to offer tailored advice, ideas, and solutions. In Consumer Banking, Citizens...
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Wealth Management Customer Advocate
4 weeks ago
Johnston, United States Citizens Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Wealth Management Customer Advocate to join our team. In this role, you will be responsible for providing top-notch customer service, resolving issues, and exceeding customer expectations.The ideal candidate will have a strong background in customer-facing roles, excellent communication...
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Wealth Credit Services Analyst
1 month ago
JOHNSTON, United States Citizens Full timeDescriptionThis role performs functions supporting Wealth in underwriting, credit approval, loan documentation, ongoing portfolio monitoring and annual review processes for Wealth Management’s lending portfolio (nonresidential). The position processes straightforward to complex credits with sophisticated personal/family and corporate organizational...
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Wealth Management Application Specialist
3 weeks ago
Johnston, United States Citizens Financial Group, Inc. Full timeJob DescriptionCitizens Financial Group, Inc. is seeking a highly skilled Wealth Management Application Specialist to join our team. As a key member of our organization, you will be responsible for managing the day-to-day operations of our infrastructure area. This includes coordinating activities such as facilities management, space planning, and systems...
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Wealth Business Application Specialist
2 days ago
Johnston, United States Citizens Full timeDescriptionCitizens Private Bank has accelerated its strategy to build out Wealth Management, scale Business Banking, grow deposits, and expand in key growth markets. We are looking for talented individuals with a demonstrated track record of delivering a gold glove experience to clients that results in long-term client loyalty. Citizens Private Wealth...
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Wealth Business Application Specialist
1 week ago
Johnston, United States Citizens Financial Group, Inc. Full timeDescription Citizens Private Bank has accelerated its strategy to build out Wealth Management, scale Business Banking, grow deposits, and expand in key growth markets. We are looking for talented individuals with a demonstrated track record of delivering a gold glove experience to clients that results in long-term client loyalty. Citizens Private Wealth...
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Financial Services Representative
4 weeks ago
Johnston, United States Citizens Full timeSalaryThe estimated salary for this role is between $55,000 and $65,000 per year, depending on your level of experience and qualifications. This compensation package reflects the importance of providing excellent customer service and supporting the growth of our clients' financial portfolios.Job DescriptionThis is an exciting opportunity to join our team as...
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Johnston, United States Citizens Full timeAbout Our Role">This position provides an introduction into the world of Investment Products via the delivery of exceptional customer service experience in our Contact Center.You will collaborate with departments responsible for opening/maintaining brokerage accounts, performing trades for equity/fixed income/mutual fund clients and assisting clients with...
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Johnston, United States Citizens Full timeKey ResponsibilitiesAs a Wealth Management Brokerage Client Service Specialist at Citizens, your key responsibilities will include:Handling incoming customer calls with a passion for delivering high-quality solutionsIdentifying opportunities to help customers grow their assets by connecting them with Financial AdvisorsGaining deeper knowledge of Wealth...
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Wealth Management Associate
1 month ago
Johnston, United States Citizens Full timeAbout UsCitizens Financial Group, Inc. is one of the nation's oldest and largest financial institutions, with a strong presence in 14 states and the District of Columbia. Our company offers a wide range of financial products and services to meet the diverse needs of our customers. We are committed to fostering an inclusive culture that enables colleagues to...
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Investment Product Specialist
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Johnston, United States Citizens Full timeCompany OverviewCitizens Financial Group, Inc. is one of the nation's oldest and largest financial institutions, with a strong presence in 14 states and the District of Columbia. Our company offers a wide range of financial products and services to meet the diverse needs of our customers.Job SummaryWe are seeking a skilled Wealth Management Brokerage Client...
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Investment Operations Specialist
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Johnston, United States Citizens Full timeJob DescriptionThe Wealth Management Brokerage Client Service Specialist role at Citizens provides a unique opportunity to gain experience in the world of investment products. As a key member of our Contact Center team, you will deliver exceptional customer service and work collaboratively with various departments to provide tailored solutions for our...
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Business Support Manager I
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Johnston, United States Citizens Full timeDescriptionCitizens Private Bank has accelerated its strategy to build out Wealth Management, scale Business Banking, grow deposits, and expand in key growth markets. We are looking for talented individuals with a demonstrated track record of delivering a gold glove experience to clients that results in long-term client loyalty.Citizens Private Wealth...
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Client Experience Liaison
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Johnston, United States Banfield Full timeCompany Overview">Banfield Pet Hospital strives to provide exceptional veterinary care for pets, fostering a positive experience for both our clients and their animals.">Job Description">The Client Experience Liaison drives the flow of clients and pets through the hospital, ensuring effective communication between associates and clients. This individual...