Wealth Management Client Service Professional

1 month ago


Johnston, United States Citizens Full time
About the Role

Citizens is seeking a highly motivated and customer-focused individual to join our Wealth Management team as a Brokerage Client Service Specialist. In this role, you will play a vital part in delivering exceptional customer experiences and helping our clients achieve their financial goals.

As a key member of our Contact Center team, you will work closely with Financial Advisors and other departments to provide tailored solutions for our clients. Your primary responsibilities will include handling incoming customer calls, identifying opportunities to help customers grow their assets, and gaining deeper knowledge of Wealth Management Investment products.

To succeed in this role, you will need a minimum of 1 year of bank/financial services and/or customer service related experience, strong attention to detail, and excellent interpersonal, verbal, and written communication skills. Preference will be given to candidates with proven problem-solving abilities, adaptability, and FINRA licenses.

Salary: $65,000 - $85,000 per annum (based on location and experience)

Work Schedule: Monday-Friday, 8:30 AM - 5:00 PM ET



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