Bellman Assistant
3 days ago
Everett, Washington, United States
AccorHotel
Full time
Job Summary
The Bellman is responsible for providing exceptional guest service by handling luggage, delivering newspapers and guest accounts, and maintaining a clean and safe environment at the hotel entrance.
Key Responsibilities
- Load and unload carts with guest luggage
- Deliver newspapers and guest accounts to rooms
- Keep curbs clear of cars at the doors
- Shine the bell carts and shoes
- Post functions on the reader board
- Escort guests to rooms and explain amenities and safety procedures
- Check and store luggage for arrivals and departures
Requirements
- A valid driver's license
- Open availability
- Ability to convey information and ideas clearly
- Ability to work well in stressful, high-pressure situations
- Ability to maintain composure and objectivity under pressure
- Approach all encounters with guests and employees in a friendly, service-oriented manner
- Maintain regular attendance in compliance with Fairmont standards
- Maintain high standards of personal appearance and grooming
Working Conditions
This is a full-time position that requires working in a fast-paced environment with frequent guest interactions.
Accommodations
This position does not offer remote work options.