Paint Team Member
5 days ago
Job Description
This is an exciting opportunity to join our team at Rocky's Ace Hardware as a Paint Team Member. In this role, you will play a key part in delivering exceptional customer service and ensuring that our paint department is running smoothly.
About the Role
- You will be responsible for providing top-notch customer service, responding to customer inquiries, and resolving any issues that may arise.
- You will work closely with store management and other sales departments to ensure that customers' needs are met and that the store is running efficiently.
- You will be required to use various equipment and machinery to match and mix paint, and to visually distinguish slight differences in a vast array of colors.
- You will also be responsible for maintaining the in-stock position of assigned area, ensuring that it is clean, shop able, and safe.
- In addition, you will be expected to drive the Business To Business 'B2B' paint business and attend mandatory monthly store meetings.
Key Responsibilities
- Provide amazing, fast sales service by actively seeking out customers to assess their needs and provide assistance.
- Provide information on product features/benefits, and know related items to sell an entire project.
- Greet, qualify, recommend and close sales for customers in the paint department.
- Troubleshoot customer issues/problems that may arise.
- Possess basic knowledge of adjacent departments.
- Maintain the in-stock position of assigned area, and ensure that it is clean, shop able, and safe.
- Work in cooperation with Store Management, other sales departments, and the front-end associates to ensure customers' needs are met.
- Use various equipment and machinery to match and mix paint; must be able to visually distinguish slight differences in a vast array of colors.
- Responsible for Paint training, coaching and developing store associates in the Paint department.
- Drive the Business To Business 'B2B' paint business.
- Attend mandatory monthly store meetings.
Requirements
- You must have a High School degree, some college preferred; or equivalent combination of education and experience.
- Experience in a retail environment a plus.
- You must be able to read and interpret documents; speak effectively before groups of customers or employees of organization.
- You should be able to calculate figures and amounts and apply basic concepts of math.
- You should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- You must have knowledge of retail computer systems and electronic cash registers.
- Knowledge of Ceridian Dayforce and Epicor Eagle a plus.
- Experience with Benjamin Moore's web portal, ACE's web portal, XRite a plus.
Estimated Salary
The estimated salary for this role is between $45,000 and $60,000 per year, depending on experience and qualifications.
About Us
At Rocky's Ace Hardware, we are committed to providing our customers with exceptional service and selection. We are a dynamic and growing company, and we are looking for talented individuals who share our values and passion for delivering outstanding results.
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