Music Publishing Client Manager
4 weeks ago
Sentric Music Group is seeking a highly skilled Client Manager to join our North America team. As a key member of our client management team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities- Client Relationship Management
- Develop and maintain strong relationships with our clients, understanding their needs and preferences.
- Provide proactive communication, regular updates, and timely responses to client inquiries.
- Collaborate with internal teams to ensure seamless delivery of services and exceed client expectations.
- Strategy Implementation
- Contribute to the development and implementation of client-centric strategies to drive business growth and client satisfaction.
- Work closely with the client management team to ensure alignment and effective communication.
- Monitor and analyze client data to identify trends and opportunities for improvement.
- Reporting and Financial
- Compile and analyze statistical information to report client management team performance and service delivery.
- Work closely with the finance team to ensure accurate and timely financial reporting to clients.
- Client Management and Development
- Maintain and develop relationships with key industry professionals, including labels, publishers, and management companies.
- Identify opportunities for collaboration and growth across the North America territory.
- Represent Sentric Music Group at key industry events and conferences.
- 3-5 years of experience in music publishing or a related field.
- Proven track record of delivering exceptional client service and exceeding client expectations.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and internal stakeholders.
- Ability to work autonomously and as part of a team, with a client-centric approach.
- Knowledge of the music industry, including copyright management and rights organizations.
Sentric Music Group offers a competitive salary and benefits package, including paid time off, wellness Fridays, and comprehensive health insurance. We are committed to creating a workplace that fosters personal and professional growth, and we offer opportunities for career development and advancement.
Believe Ltd is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment and encourage applicants from all backgrounds to apply.
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