Pet Receptionist
2 months ago
Bradenton, Florida, United States
PetSuites
Full time
About PetSuitesWe are a leading provider of pet care services, dedicated to delivering exceptional experiences for our furry friends and their owners. Our mission is to create a welcoming and safe environment for pets, while providing top-notch customer service to their owners.
Job SummaryWe are seeking a highly motivated and compassionate Pet Receptionist to join our team at PetSuites. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling check-ins and check-outs, and ensuring a smooth and enjoyable experience for our guests.
Responsibilities- Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
- Handle check-ins and check-outs, ensuring accurate and efficient processing of guest information.
- Manage cash, check, and credit card transactions, maintaining accurate records and reporting any discrepancies.
- Assist with scheduling appointments, making reservations, and coordinating with other departments as needed.
- Maintain a clean and safe environment, adhering to our high standards of cleanliness and sanitation.
- Collaborate with other team members to ensure seamless communication and a positive guest experience.
- Participate in ongoing training and development to enhance your skills and knowledge.
- High school diploma or equivalent required; degree in a related field preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Basic math skills and accuracy with handling cash and credit transactions.
- Ability to work a flexible schedule, including weekends and holidays.
- Physical ability to lift up to 60 pounds and stand for long periods.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A fun and supportive work environment.
- A chance to make a difference in the lives of our furry friends and their owners.