Currency Trading Operations Manager

5 days ago


New York, New York, United States LMAX Group Full time

LMAX Group fosters inclusive recruitment practices, welcoming everyone to our team. We are an equal opportunity employer, encouraging people of colour, women, people from LGBTQ+ community, and people with disabilities to apply.

About the Role:

LMAX Exchange is seeking a skilled FX HedgePool Client Success Specialist to join our team in New York. This role will be responsible for supporting our clients and driving operational excellence in a fast-paced environment.

Key Responsibilities:

  • Client Operations & Support: Oversee daily operation of currency transactions over FX HedgePool's platform, ensuring seamless execution for members.
  • Interact daily with buyside members, bank trading desks, and prime brokers to maximize volumes and efficiency of FX HedgePool matching and other transactions.
  • Primary Liaison: Serve as the primary interface between clients and FX HedgePool's Product teams, ensuring alignment between operational needs and tech solutions.
  • Client Onboarding: Manage end-to-end onboarding process for new members, ensuring compliance with regulatory requirements and creating a smooth experience.
  • Project Leadership & Support: Collaborate with Product teams, Systems teams, and other areas on key projects, such as product development initiatives, translating regulatory requirements into efficient operating processes, and enhancing IT systems and managing security protocols.
  • Analytics & Process Improvement: Utilize analytical skills to complete complex data analysis, identify patterns, and propose improvements. Collaborate with clients and internal teams to drive efficiency in daily operations.
  • Documentation & Compliance: Ensure accurate and timely management of documentation related to financial institutions, supporting audits and regulatory reviews.

Salary: $120,000 to $160,000 base + annual bonus + benefits

Benefits:

  • 25 days PTO
  • Generous funding pot for training courses and conferences
  • Pension: 401K
  • Private medical, dental, and vision coverage
  • Life insurance
  • TriNet Platform
  • Wellness contribution program with access to ClassPass
  • Plumm Platform
  • Five volunteering days


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