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Dispensary Sales Associate

2 months ago

Kingston, New York, United States Etain LLC Full time
About Etain LLC

Etain LLC is a leading vertically integrated cannabis company with a strong commitment to delivering high-quality products and exceptional customer experiences. As a women-founded and women-led organization, we prioritize diversity, equity, and inclusion in all aspects of our business.

Job Summary

We are seeking a highly skilled and compassionate Dispensary Sales Associate - Curator to join our team at Etain LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with patients, and driving sales growth through effective product knowledge and recommendations.

Key Responsibilities
  • Cultivating Patient Relationships & Driving Sales Growth
    • Deliver exceptional customer service, exceeding sales goals by establishing trust, addressing patient needs, and providing in-depth product education.
    • Utilize in-depth knowledge of medical cannabis to assess patient needs, recommend suitable products, and provide ongoing support.
    • Maintain a professional and discreet demeanor, upholding patient privacy and adhering to all state and company policies.
  • Driving Sales & Revenue Growth
    • Strive to increase dispensary, team, and personal sales through consistent goal achievement and effective customer engagement.
    • Conduct accurate inventory counts, prepare sales reports, and manage stock levels to ensure patient needs are met.
    • Follow up with patients to address any questions or concerns, fostering ongoing positive relationships.
  • Delivery & Communication
    • Safely and efficiently deliver medical cannabis to patients, adhering to all legal and safety regulations.
    • Maintain clear communication with patients, colleagues, and management regarding customer needs, sales performance, and delivery logistics.
  • Additional Responsibilities
    • Contribute to a positive and professional work environment.
    • Prioritize a safe and clean work environment, conducting oneself with integrity and adhering to all company policies and state regulations.
    • Actively participate in training programs, seminars, and conferences to stay up-to-date on industry trends and best practices.
Requirements
  • High School Diploma or equivalent.
  • One+ years of sales experience.
  • Dispensary-related experience a plus.
  • Must be fully vaccinated for Covid-19.
  • Must hold valid authorization to work in the U.S.
  • Valid driver's license and in good standing.
  • Per state law, you must be at least 21 years of age.
  • Must successfully complete a comprehensive background check.
  • Must be able to pass a drug screen.
Work Environment

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak and hear. The employee frequently is required to stand at a workstation for extended periods; walk; use hands to handle or feel objects, tools or controls; reach with hands and arms and ability to work on iPad, laptop or desktop for extended periods of time reading, reviewing and analyzing information and providing recommendations and summaries to patients. Must be able to effectively communicate with others verbally and in writing. Employees may be required to occasionally lift and/or move moderate amounts of weight, typically less than 25 pounds. Regular and predictable attendance is essential.

Position Type / Expected Hours of Work

This position regularly requires long hours and frequent weekend work. Saturdays