Customer Engagement Leader

3 weeks ago


Hilliard, Ohio, United States Micro Center Inc Full time

Are you a strategic thinker with a passion for customer engagement? Do you have experience developing and executing successful marketing campaigns using customer data platforms (CDPs)? If so, we want to hear from you

We are seeking a highly skilled Cross-Functional Customer Engagement Leader to join our team at Micro Center Inc. As a key member of our team, you will be responsible for developing and executing comprehensive strategies to drive business growth and enhance customer engagement.

The estimated salary for this position is $130,000 - $190,000 per year, depending on experience and qualifications.

As a Cross-Functional Customer Engagement Leader, you will be responsible for overseeing and managing all aspects of campaign strategy and development, customer journey development and optimization, as well as customer data collection and analysis. You will play a crucial role in ensuring that marketing campaigns are engaging, appropriately targeted and personalized, aligned with the organization's goals and brand identity, and drive top-line revenue and profitability.

We offer a competitive salary, medical, dental and vision benefits coverage, employee discount, tuition reimbursement, paid time off, 401K plan, and career advancement opportunities.

Bachelor's degree in business, marketing, computer science or related field is required. MBA preferred. 10+ years of related experience and experience with Bloomreach and/or other CDPs is necessary.



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