Healthcare Services Coordinator
7 days ago
At ClareMedica Health Partners LLC, we prioritize delivering exceptional patient care and creating a supportive work environment for our team members. Our commitment to excellence drives us to enhance the lives of seniors in the communities we serve.
Job Description
The Patient Care Concierge is an essential role that serves as the first point of contact for patients at ClareMedica Health Partners LLC. As a key member of our healthcare team, you will be responsible for providing exceptional customer service, managing patient interactions, and ensuring the smooth operation of the front office. Your duties will include greeting and assisting patients, scheduling appointments, checking patients in and out, managing patient records and phone calls, and coordinating with medical staff to deliver excellent patient care.
Required Skills and Qualifications
To succeed in this role, you will need:
• High School Diploma or equivalent combination of education and/or experience
• Minimum 1 year of work experience in a medical clinic or prior customer service experience
• BLS preferred
• Exceptional oral and written communication skills, time management skills, and organizational skills
• Ability to communicate with employees, patients, and other individuals in a professional and courteous manner
• Mindset focused on resolving problems for patients and achieving team goals
• Knowledge of medical products, terminology, services, standards, policies, and procedures
• Ability to act calmly in busy or stressful situations
• Demonstrated strong listening skills
• Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook, and Excel
• Skilled in basic phone and computer operation
• Ability to work effectively within role independently and with other team members
Estimated Salary
$45,000 - $55,000 per annum, based on location and experience.
Benefits
We offer competitive compensation, benefits, and opportunities for growth and development. If you are passionate about delivering exceptional patient care and working in a dynamic team environment, we encourage you to apply for this exciting opportunity.
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