Customer Experience Associate

6 days ago


Palm Beach Gardens, Florida, United States Dwight Richterkessing - State Farm Agent Full time

We are seeking a talented and driven Customer Experience Associate to join our team at Dwight Richterkessing - State Farm Agent. In this role, you will play a key part in helping our business grow through value-based conversations and remarkable customer experiences.

About the Opportunity

This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer service. As a Customer Experience Associate, you will work closely with our agent to establish and meet marketing goals, develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Key Responsibilities
  • Customer Engagement: Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Marketing Support: Assist the agent in establishing and meeting marketing goals, developing leads, scheduling appointments, and identifying customer needs.
  • Product and Service Promotion: Market appropriate products and services to customers.
What We Offer

As a Customer Experience Associate, you will receive a competitive salary plus commission/bonus, as well as access to valuable benefits, including:

  • Simple IRA
  • Salary Plus Commission/Bonus
  • Health Benefits
  • Paid Time Off (Vacation and Personal/Sick Days)
  • Valuable Experience
  • Growth Potential/Opportunity for Advancement within My Agency
Requirements

To succeed in this role, you must have:

  • Interest in Marketing Products and Services Based on Customer Needs
  • Excellent Communication Skills - Written, Verbal, and Listening
  • People-Oriented
  • Self-Motivated
  • Detail-Oriented
  • Proactive in Problem Solving
  • Pride in Getting Work Done Accurately and Timely
  • Ability to Work in a Team Environment
  • Property and Casualty License (Must Be Able to Obtain)
  • Life and Health License (Must Be Able to Obtain)

The estimated annual salary for this position is $60,000-$75,000, depending on experience and qualifications. If you are a motivated individual who is passionate about delivering exceptional customer service and growing your career, we encourage you to apply.



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