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Customer Service Representative

1 week ago


Round Rock, Texas, United States Shake Shack Full time

At Shake Shack, we're committed to delivering exceptional hospitality and high-quality food in a fast-paced environment. As a Crew Member, you'll be the face of our brand, interacting with guests and team members alike.

We're looking for individuals who embody our values of integrity, inclusivity, and community engagement. If you're passionate about providing top-notch customer service and have a keen eye for detail, we want to hear from you

Key Responsibilities:

  • Prepare and assemble food orders according to our standards and recipes

  • Master all stations and rotate through them, keeping each day fresh and exciting

  • Follow all food safety and sanitation procedures to ensure guest and team member safety

  • Adapt to various roles within the restaurant, including front-of-house and back-of-house positions

Requirements:

  • Ability to learn quickly in a fast-paced environment

  • Flexibility to work evenings, weekends, and holidays

  • 16 years or older