Senior IT Infrastructure Specialist

5 days ago


Fort Meade, Maryland, United States Birchmere Group Full time
Job Overview

Birchmere Group is seeking a highly skilled Senior IT Infrastructure Specialist to join our team.

Salary and Benefits

We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, retirement plan, and paid time off.

Job Responsibilities
  • Provide Tier 1 and Tier 2 support for implementation, troubleshooting, and maintenance of IT systems.
  • Manage the daily activities of configuration and operation of IT systems, including monitoring and problem resolution for all devices.
  • Assist users in accessing and using IT systems, providing detailed analysis and feedback for escalated tickets.
  • Optimize system operations and resource utilization, performing system capacity analysis and planning.
Required Skills and Qualifications
  • Ten years of experience as a System Administrator on programs and contracts of similar scope, type, and complexity is required.
  • Bachelor's degree in a technical discipline from an accredited college or university is required.
  • In lieu of a Bachelor's degree, four years of additional SA experience may be substituted.


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