Healthcare Support Specialist

7 days ago


Coatesville, Pennsylvania, United States ChesPenn Health Services Full time
Job Title: Patient Service Representative

Company OverviewChesPenn Health Services is a network of community health centers dedicated to providing quality, integrated, and culturally sensitive medical care to adults and children. Our mission is to create a healthcare home for every person living in the communities we serve.

CompensationThe estimated salary for this role is $16.00-$17.00 per hour, with opportunities for advancement and professional growth.

Job ResponsibilitiesThis position requires a highly skilled and compassionate individual to provide exceptional patient service at our Center for Family Health in Coatesville, PA. Key responsibilities include:
  • Greeting patients and visitors with a warm, courteous, and professional demeanor
  • Providing an outstanding patient experience by addressing concerns and complaints with skill and respect
  • Ensuring completion of all necessary forms and charts for new patients
  • Scheduling patient appointments with precision and efficiency
  • Verifying and updating patient information for accurate records

Required Skills and QualificationsTo be successful in this role, you will need:
  • A high school diploma or equivalent
  • Previous experience in customer service, preferably in a health setting
  • Strong patient service skills, including written and verbal communication in English, with fluency in Spanish a plus
  • Ability to work independently in a fast-paced environment
  • Proficient computer skills, including filing alphabetically and numerically

BenefitsAs a valued member of our team, you will enjoy a range of benefits, including:
  • Medical, dental, and vision insurance
  • A 401a retirement account, funded by ChesPenn
  • Life insurance
  • Generous vacation, sick, and personal leave
  • Tuition reimbursement
  • An Employee Assistance Program


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