Dynamic Pediatric Healthcare Support Specialist

7 days ago


Cedar Park, Texas, United States Urgent Care for Kids Full time
Transforming Pediatric Care: A Rewarding Opportunity

We are seeking skilled Pediatric Healthcare Support Specialists to join our team at Urgent Care for Kids. As a dynamic and innovative healthcare provider, we offer a unique chance to make a meaningful impact in the lives of children and their families.

About Our Team

Our organization operates 23 clinic locations across Texas, offering comprehensive pediatric care through multiple channels. We strive to bridge gaps in pediatric healthcare through innovation and effective implementation. Our core values - Passion, Humility, Adaptability, Nurture, and Experience - guide everything we do.

The Role of a Pediatric Healthcare Support Specialist

You will be part of a fast-paced environment where you will handle a wide range of responsibilities. These include front desk and reception duties, back-office care, triage, radiology, curbside labs, and other critical tasks that ensure our clinics run efficiently. Your warm, humble, and passionate approach will deliver exceptional care to our patients and their families.

Critical Success Factors

  • Ability to work with urgency and manage multiple tasks simultaneously
  • Serves as a knowledgeable resource, eager to train and mentor new team members
  • Embraces daily assignments with enthusiasm and a positive attitude
  • Demonstrates exceptional customer service skills in all interactions
  • Proactively helps others and takes initiative without needing to be prompted
  • Communicates clearly and effectively with the on-duty provider, maintaining professionalism and tact in all tasks
  • Displays a passion for pediatrics and a commitment to personal and professional growth

Responsibilities Include:

  • Triage patients upon arrival
  • Communicate with the provider when the patient is ready, providing a brief overview of symptoms and any abnormal vitals
  • Document and summarize visits in the Electronic Medical Records (EMR) system
  • Assist the provider with procedures and patient care, including splinting, radiology, vaccines, medication administration, phlebotomy, and more
  • Administer and document medications as directed by the provider
  • Prepare, clean, and maintain exam and treatment rooms
  • Obtain lab samples and follow up with patients once lab results are available
  • Provide patient education at the end of the visit and address any follow-up questions
  • Position patients for radiology procedures and remove any artifacts (training provided by UC4K)
  • Handle front office tasks, including insurance verification, patient registration, answering phones, and processing payments
  • Perform other duties as assigned

Estimated Salary: $45,000 - $65,000 per annum

Benefits Package

We offer a competitive benefits package, which includes health insurance, retirement savings plans, paid time off, and opportunities for professional growth and development.

Apply Now



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