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Concessions Supervisor

2 months ago

Charlotte, North Carolina, United States Charlotte Knights Full time

About Levy Restaurants

Levy is a leading food, beverage, and retail partner for entertainment, sports, and restaurant venues across the country. We are passionate about creating unforgettable experiences through exceptional service, creative culinary offerings, and a commitment to excellence.

Job Summary

As a Concessions Supervisor at Charlotte Knights, you will play a vital role in ensuring smooth and efficient operations within our concession stands. You will lead a team of staff members, providing guidance, training, and support to deliver exceptional customer service and contribute to a positive fan experience.

Essential Duties and Responsibilities

  • Manage daily operations of the assigned concession stand, ensuring efficient service and adherence to established procedures.
  • Supervise and train staff members on proper food handling, customer service protocols, and cash handling procedures.
  • Maintain accurate inventory levels of concessions items, ensuring adequate stock for peak demand periods.
  • Process customer transactions accurately and efficiently, providing friendly and helpful service.
  • Monitor compliance with health and safety regulations, maintaining a clean and organized work environment.
  • Collaborate with other team members to ensure seamless operations and a positive fan experience.