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Personal Shopping Assistant

2 months ago

Beverly Hills, California, United States Neiman Marcus Group Careers Full time
About the Role

As a Personal Stylist Assistant at Neiman Marcus Group Careers, you will play a vital role in delivering exceptional customer experiences and supporting our Personal Stylists in creating memorable interactions with our clients.

Key Responsibilities
  • Appointment Support: Assist Personal Stylists in preparing and implementing selling appointments, including ringing transactions at the point of sale and processing merchandise for Fashionphile Service.
  • Post-Appointment Follow-up: Complete follow-up tasks, such as order tracking, alterations, and thank-you notes, to ensure seamless customer experiences.
  • Client Management: Enter and maintain precise client information, ensuring accurate records and efficient communication.
  • Digital Selling and Social Media: Assist with digital selling and social media presence, helping to drive sales and engagement.
  • Inventory Management: Ensure all unsold merchandise is returned to stock, maintaining a well-organized and efficient inventory system.
  • Fitting Room Maintenance: Ensure the cleanliness of fitting rooms, utilizing housekeeping and maintenance services to maintain a high level of customer satisfaction.
Requirements
  • Technology Savvy: Experienced with technology and proficient in using digital tools.
  • Fashion Retail Experience: Previous experience in fashion retail, with a strong understanding of luxury brands and customer expectations.
  • Flexibility: Ability to work a flexible schedule, adapting to changing business needs and priorities.
About Neiman Marcus Group Careers

As one of the largest multi-brand luxury retailers in the U.S., Neiman Marcus Group Careers is dedicated to delivering exceptional products and intelligent services enabled by our investments in data and technology. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. We are committed to equal employment opportunity and providing reasonable accommodations during our Talent Acquisition process.