Chauffeur II

Job Summary:

The Bus Driver/Chauffeur II is a critical role at Hope Network, responsible for transporting passengers safely and courteously while ensuring the well-being of the general public and Hope Network property.

Key Responsibilities:

• Maintain a safe environment by complying with all traffic regulations and adhering to our COVID-19 pandemic response plan.
• Follow emergency procedures and enforce passenger safety/conduct rules.
• Fuel vehicles as necessary.
• Passenger Experience:
  • Aid passengers as needed or as requested, and verify that all passengers are properly secured.
  • Regulate heating, cooling, and ventilation systems for passenger comfort.
  • Uphold vehicle interior in a neat condition during service operation.
  • Maintain manifest information confidentiality.
  • Cultivate a professional and positive environment.
• Documentation:
  • Log accurate records, including receiving and accounting for fares, radio communications.
  • Communicate irregularities to the Customer Care team using a two-way radio and prepare written reports.

Requirements:

• You're a real people-person and have a passion for customer service.
• You respect rules, procedures, directions, and traffic regulations.
• You have a strong command of the English language.
• You're eager to join a dynamic team and add to its culture of kindness.
• You may have current or prior experience as a bus, shuttle, or ride-share driver.
• We are hopeful you have:
  • A valid Michigan Chauffeur's license (or the ability to acquire one).
  • You're capable of lifting at least 50 pounds.
  • You can pass the Department of Transportation's physical examination.
  • Ability to pass a drug screen and background check.
  • The ability to adhere to the requirements and standards of the Health Insurance Portability and Accountability Act (HIPAA).