Customer Service Representative

1 week ago


Germantown, Maryland, United States Miguel Malca - State Farm Agent Full time
Job Title: Customer Service Representative

Are you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.

Responsibilities:
  • Provide exceptional customer service to our clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Work closely with our sales team to identify customer needs and provide solutions that meet their requirements.
  • Develop and maintain strong relationships with our clients, ensuring their needs are met and exceeded.
  • Stay up-to-date on product knowledge and industry trends to provide informed advice to our clients.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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