Retail Associate

2 weeks ago


Waynesville, United States Robert and Lawson, LLC Full time

Position Overview:
A retail associate plays a crucial role in delivering exceptional customer service in alignment with Robert and Lawson, LLC standards. This position involves managing sales transactions swiftly, accurately, and efficiently, while ensuring the protection of company resources.

Key Responsibilities:

  • Exhibit a friendly demeanor and treat customers and colleagues with respect, embracing diversity in all forms.
  • Guarantee that every customer experiences top-notch service by fostering a welcoming atmosphere, which includes greeting and acknowledging each customer, upholding high standards, possessing solid product knowledge, and excelling in all facets of customer interaction.
  • Stay informed about all promotions and marketing initiatives.
  • Efficiently operate cash registers, ensuring accurate handling of cash and other payment methods.
  • Relay customer inquiries and requests to management effectively.
  • Maintain a tidy and organized register area, dining space, restrooms, parking area, and ensure supplies are adequately stocked.
  • Perform any additional duties as assigned by management.

Skills and Qualifications:

  • Proficient in processing transactions through the register system.
  • Strong communication skills to interact with fellow cashiers, back-of-house staff, and customers.
  • Ability to read, count, and write to complete all necessary documentation accurately.
  • Capable of operating all required equipment to fulfill job responsibilities.

Physical Requirements:

  • Maintain physical stamina to stand and walk for extended periods.
  • Willingness to work flexible hours, including evenings, weekends, and holidays as needed.

Disclaimer:

This job description is intended to provide a general overview of the role and responsibilities associated with this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required for this job.



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