Multicultural Clinical Trial Content Director

3 weeks ago


New York, New York, United States Pfizer Full time

Pfizer Research & Development is responsible for the clinical development and advancement of Pfizer's pipeline of innovative medicines and vaccines.

These breakthroughs would not be possible without the thousands of people who participate in our clinical trials each year.

The Participant Experience & Ecosystem team leads the centralized delivery of content, channels and education to substantially increase access, awareness and retention and deliver a world-class experience for those who courageously volunteer for our clinical trials.

We aim to lead the industry by having the most patient-centric clinical trials, building on our trusted relationships with our partners, including patient advocacy organizations.

The Multicultural Clinical Content Director is a key member of the Participant Experience Content Team.

This individual will be responsible for developing enterprise-wide strategies and content to address the unique needs of racially and ethnically diverse clinical trial participants.

This individual will also be responsible for developing participant-facing outreach campaigns and participant support materials for clinical trial programs and studies.

Key responsibilities include:

  • Developing recruitment and retention content for Pfizer's clinical trial programs and studies
  • Maintaining and growing Pfizer's suite of multicultural clinical trial content to educate and build awareness of clinical trials as an option within diverse communities
  • Leading development and execution of the Breakthroughs For AllTM outreach, communications and community engagement plans
  • Partnering with study teams to apply these resources and advise on strategies to meet diversity goals for specific clinical trials

This individual will work closely with the Recruitment Strategy teams, Clinical Trials Diversity & Patient Engagement team, the Multicultural Health Equity Collective, and assigned clinical study teams.

This role requires a strong understanding of multicultural audiences and the ability to develop effective content strategies to engage them.

Key qualifications include:

  • 5+ years experience developing patient-facing educational content
  • Minimum of 2-3 years experience developing strategies and content for multicultural audiences
  • Demonstrated experience creating content in both the patient support and advertising spaces
  • Demonstrated ability to understand customer needs, extract key insights, and translate these into meaningful and impactful messages and creative

Pfizer offers a comprehensive and generous benefits package, including a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.



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