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Customer Experience Representative

2 months ago

Moody, United States Windstream Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Local Connection Consultant. As a key member of our sales and customer service team, you will be responsible for providing exceptional service to our customers, promoting our products and services, and building strong relationships with our community.

Key Responsibilities
  • Customer Service: Handle customer inquiries and resolve issues in a timely and professional manner.
  • Sales and Marketing: Engage in sales activities to promote our products and services, and participate in local marketing initiatives to build brand awareness.
  • Community Engagement: Collaborate with local organizations and events to promote our brand and build relationships with our community.
  • Inventory Management: Maintain inventory of modems and other equipment to ensure timely delivery to customers.
  • Team Collaboration: Work closely with our sales and customer service teams to achieve sales targets and provide exceptional customer service.
Requirements
  • Experience: 1-2 years of experience in sales, customer service, or a related field.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: Comprehensive medical, dental, and vision insurance, 401(k) plan, and other benefits.
  • Opportunities for Growth: Opportunities for career advancement and professional development.