Hospitality Host/Service Ambassador

1 week ago


Platteville, Wisconsin, United States 7 Hills Brewing Co, LLC Full time
Job Overview

7 Hills Brewing Co, LLC is seeking a highly skilled and charismatic Hospitality Host/Service Ambassador to join our team. As a key member of our front-of-house staff, you will be the first point of contact for our guests and play a vital role in ensuring their dining experience is exceptional.

This is a dynamic and fast-paced environment that requires strong communication skills, attention to detail, and the ability to multitask with ease. If you are a motivated and customer-focused individual who thrives in a busy restaurant setting, we encourage you to apply.

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, as well as opportunities for growth and development within our company.

Responsibilities
  • Welcome guests in a warm and friendly manner, ensuring they feel valued and respected throughout their visit.
  • Determine guest needs and preferences, providing personalized recommendations and ensuring seamless service delivery.
  • Manage seating charts, monitor restaurant activity, and adjust layouts as needed to optimize guest flow and comfort.
  • Respond promptly and efficiently to guest inquiries and requests, resolving any issues or concerns in a timely manner.
  • Perform opening and closing duties, as required, including side work such as cleaning, stocking, and folding silverware.
  • Collaborate with fellow team members and departments to maintain positive working relationships and ensure excellent service standards.
Requirements

To be successful in this role, you will need:

  • A high school diploma
  • Prior restaurant or hotel experience preferred, but not required
  • Excellent verbal communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and conflict resolution skills

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