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Customer Service Representative

1 week ago

Dana Point, California, United States CVS Health Full time

We are looking for a customer-focused individual to join our team as a Retail Store Associate. In this role, you will play a vital part in shaping the future of healthcare for people, businesses, and communities.

Key Responsibilities:
  • Provide exceptional customer service by anticipating needs, demonstrating compassion, and actively resolving potential issues
  • Foster a warm and friendly shopping environment by greeting customers, maintaining eye contact, and offering assistance when needed
  • Accurately process cash transactions, handle cash, checks, and credit card payments while following company policies and procedures
  • Maintain a clean and organized sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager
  • Support opening and closing store activities, assist pharmacy personnel when needed, and participate in opportunities for growth and career development

Required Qualifications:

  • At least 16 years of age
  • Physical ability to remain upright, lift up to 35 lbs occasionally, and perform visual inspections

Preferred Qualifications:

  • Previous experience in retail or customer service

Benefits:

  • A competitive hourly rate starting at $16.20
  • A range of medical, dental, and vision benefits
  • Eligibility for 401(k) retirement savings plan and employee stock purchase plan
  • Term life insurance, short-term and long-term disability benefits, and paid time off