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Quality Management Lead

1 month ago

Miami, United States Royal Caribbean Group Full time

Quality Management Lead

At Royal Caribbean Group, we are seeking a highly skilled Quality Management Lead to join our team. As a key member of our organization, you will be responsible for leading the development of our Quality Management process and framework, as well as developing a Quality management plan.

Key Responsibilities:
• Support the development of Quality Management process and framework
• Lead the Quality Management reviews for Newbuild on a quarterly basis
• Review and evaluate company procedures and reports to identify hidden risks or common issues
• Support Newbuild with self-reported non-compliance items
• Lead scheduling and coordination for Internal and external Audits
• Ensure the proper tracking and update of audit findings and action plans
• Conduct detailed reviews of SQM policies and procedures and including periodic reviews, updates, and version control
• Perform periodic audits on company procedures and processes
• Establish compliance operational strategies by evaluating trends, establishing critical measurements, accumulating resources, resolving problems, and implementing change

Requirements:
• Bachelor's degree in a relevant field such as finance, business administration, engineering or risk management
• Advanced degrees, such as a master's in risk management or an MBA, preferred
• Previous experience with Auditing, Risk, Quality, ISO 9001 Standards
• At least 10 years of Project Management experience leading cross-functional projects and programs in Risk
• Requires knowledge of operational risk management practices for a significant, complex and/or large-scale business
• Strong analytical skills to assess and quantify risks effectively
• Excellent written and oral communication skills

We are an equal opportunities employer and welcome applications from all qualified candidates.