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Lodging Cleanliness Associate

2 months ago

Truckee, California, United States Welk Resort Group Full time

Position Title: Housekeeping Room Attendant

Job Category: Resort Operations

Overview:

Join our team and enjoy a rewarding career with Welk Resorts. As a Room Attendant, you will play a vital role in ensuring our guests experience exceptional service and cleanliness throughout their stay.

Key Responsibilities:

  1. Deliver prompt and courteous service to all guests, adhering to Welk Resorts' I-Heart service standards.
  2. Maintain impeccable presentation of guest rooms and common areas, consistently meeting and exceeding guest expectations.
  3. Follow all company and departmental policies and procedures diligently.
  4. Participate in safety meetings and uphold a safe working environment.
  5. Propose innovative ideas to enhance service quality.

Essential Duties:

  1. Complete all assigned tasks efficiently and within designated timeframes.
  2. Ensure all guest accommodations are thoroughly cleaned and presented to the highest standards.
  3. Keep hallways and public areas clean and well-maintained.
  4. Maintain safety by keeping walkways clear for guests.
  5. Organize and maintain cleanliness of housekeeping carts and closets.
  6. Restock supplies on carts at the end of each shift.
  7. Promptly report lost and found items to the housekeeping manager.

Qualifications:

Education: High School diploma or GED preferred; relevant experience in hospitality is a plus.

Experience: A minimum of six months in a similar role is preferred.

Work Environment: This position may involve exposure to various weather conditions and wet environments.

We look forward to welcoming dedicated individuals who are committed to maintaining our high standards of cleanliness and guest satisfaction.