Housekeeping Team Member

4 weeks ago


Sonoma, California, United States AccorHotel Full time
Housekeeping Houseperson Job Description

At AccorHotel, we are seeking a highly skilled and detail-oriented Housekeeping Houseperson to join our team. As a Housekeeping Houseperson, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.

Key Responsibilities:
  • Provide exceptional customer service and ensure guest satisfaction
  • Follow departmental standards and procedures for housekeeping operations
  • Assist Room Attendants in preparing guest rooms efficiently
  • Maintain inventory in housekeeping closets and report any discrepancies
  • Respond promptly to guest requests for miscellaneous items
  • Collect dirty linen, garbage, and recyclables from Room Attendants' carts and closets
  • Follow all safety and sanitation policies
Requirements:
  • Previous housekeeping experience is an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem-solving abilities
  • Highly responsible and reliable
  • Ability to work cohesively as part of a team with minimum supervision
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
Working Conditions:
  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 40 lbs
  • Frequent kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs, and ramps

Hourly rate: $21.00

Fairmont Sonoma Mission Inn & Spa is an elegant Spanish mission-style Inn, boasting exceptional accommodation in the heart of Wine Country. As one big team, our community of service professionals come together and work with a common purpose to welcome, connect, and serve others.

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.



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