Healthcare Outreach Specialist
3 weeks ago
Job Summary
Care Around the Block is seeking a skilled Healthcare Outreach Specialist to provide population health services to assigned clients on an ongoing and emergency basis. The ideal candidate will have a minimum of 3 years experience in local human service or medical field, as well as resources regularly utilized by older adults in their community.
Key Responsibilities
- Provide population health services to assigned clients on an ongoing and emergency basis per contracted intervention protocol, within contracted timeframe, by telephone.
- Develop and maintain an accurate and thorough knowledge of all program requirements.
- Develop and maintain skillset on tools required to perform job tasks in timely and accurate manner including specialized computer software.
- Develop and maintain accurate knowledge of, and monitor compliance with, HIPAA and agency confidentiality policies.
- Communicate with supervisor on daily basis, and as needed, to report all areas of concern/issues/incidents to department supervisor.
Requirements
- A minimum of 3 years experience in local human service or medical field, as well as resources regularly utilized by older adults in your community.
- Training in healthcare and/or customer service position utilizing advanced technology tools including customized software systems.
- Computer proficiency in Microsoft Word, Excel, and Outlook.
- Ability to pass a Criminal Background Check, Drug Screen, and DMV Check at hire and randomly as required by company policy.
Working Conditions
This is a hybrid, work-from-home/Field Assessment position based in Chattanooga, TN. Non-Satellite internet connection is a requirement for the job.
Benefits
Care Around the Block offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
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