Support Technician
4 days ago
We are seeking a highly skilled and motivated Support Technician to join our team at Dave & Buster's. As a key member of our technical support team, you will be responsible for the repair and maintenance of our gaming equipment, simulators, and technical systems. Your primary goal will be to ensure that our guests have an exceptional experience, and our equipment is always in top working condition.
Key Responsibilities
- Deliver exceptional guest service by providing timely and accurate support for our gaming equipment and technical systems.
- Perform routine maintenance and repairs on gaming equipment, simulators, and technical systems to ensure optimal performance and minimize downtime.
- Assist guests with technical issues and provide solutions to resolve their problems.
- Collaborate with other team members to ensure seamless operations and maintain a clean and organized work environment.
- Stay up-to-date with new technologies and equipment to provide the best possible support to our guests.
Requirements
To be successful in this role, you will need to have excellent technical skills, a strong attention to detail, and excellent communication skills. You will also need to be able to work in a fast-paced environment and be able to lift up to 30 pounds. If you are a motivated and detail-oriented individual who is passionate about providing exceptional guest service, we encourage you to apply for this exciting opportunity.
What We Offer
- A competitive hourly rate of $16.50.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with company match.
- Free games and meals on shift.
Equal Opportunity Employer
Dave & Buster's is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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