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Client Relations Associate

2 months ago

Warrington, Pennsylvania, United States Tenpin Full time

Customer Service Assistant

Overview:

As a pivotal member of our team, the Customer Service Assistant plays a crucial role in ensuring that our guests enjoy an unforgettable experience.

Key Responsibilities:

  1. Welcome guests at the entrance, manage the reservation system, and handle transactions.
  2. Consistently uphold the highest standards of service across all areas, including lanes, dining, and entertainment.
  3. Ensure that every visitor is having a fantastic time, embodying a helpful and accommodating attitude.
  4. Prepare and serve food and beverages in the bar and café area.
  5. Host and engage with guests during events and parties, delivering exceptional service.
  6. Lead by example, motivating colleagues to collaborate and excel.

Training and Development:

We prioritize comprehensive training across all business areas, ensuring your role is both diverse and meaningful.

Qualifications:

  • Demonstrated enthusiasm, determination, and patience.
  • Exceptional customer service skills with strong communication abilities.
  • Flexible availability, including evenings and weekends.
  • Approachable and supportive demeanor.
  • Team-oriented with strong organizational skills and the ability to multitask.

Join Us:

This is Tenpin, where every day is extraordinary, and you become the hero of your own adventure. We look forward to welcoming you to our team