Healthcare Access Specialist

1 week ago


Marquand, Missouri, United States The LaSalle Group Full time

The LaSalle Group is an Equal Opportunity Employer that values diversity and inclusion. We are seeking a highly skilled Medical Customer Service Representative to join our team in Flat Rock, NC.

Job Description:
  • Serve as the primary point of contact for patients, families, and caregivers, providing exceptional customer service and support.
  • Address patient inquiries, schedule appointments, and resolve issues in a timely manner.
  • Collaborate with healthcare providers and administrative staff to address patient concerns and resolve issues promptly.
Requirements:
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Previous experience in customer service, preferably in a healthcare or medical office setting.
  • Knowledge of medical terminology, insurance verification, and scheduling procedures.
  • Strong interpersonal and communication skills, with the ability to effectively interact with patients, families, and colleagues.
  • Proficiency in computer skills, including experience with electronic health record (EHR) systems and Microsoft Office.
  • Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
  • Compassionate and empathetic attitude, with a commitment to delivering exceptional patient care.

Estimated salary: $50,000 - $65,000 per year, depending on experience.



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