Customer Service Representative

4 weeks ago

Fayetteville, Arkansas, United States Madison Services Full time

About Madison Services

Madison Services is a leading distributor of branded cycle components and accessories, angling and power-sports equipment in the UK. Our business continues to grow, and we pride ourselves on our reputation within the industry of providing excellent customer service.

Job Summary

We are recruiting for a new Customer Care Advisor to join our team and help us maintain our high standards and contribute to our continuing success story.

Key Responsibilities

  • Work in a busy Customer Care environment, handling a high volume of telephone calls and dealing with enquiries on stock availability, stock returns, pricing, and invoice queries.
  • Provide excellent customer service, resolving problems and going the extra mile to help customers.
  • Work effectively in a team, with a flexible and helpful attitude, and a true desire to resolve problems.

Requirements

  • Experience working in a Customer Services environment.
  • Excellent communication skills (good written and spoken English are essential).
  • Familiarity with Microsoft Office.

What We Offer

An attractive benefits package, including a generous staff discount scheme.

How to Apply

Please send your CV and a covering email with details of your salary expectations to Madison Services.

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