Registered Nurse Triage Specialist

5 days ago


Austell, Georgia, United States Wellstar Health System Full time
Job Title: Registered Nurse Triage Specialist

At Wellstar Health System, we are seeking a highly skilled and compassionate Registered Nurse Triage Specialist to join our team.

Job Summary:

The Registered Nurse Triage Specialist will be responsible for providing high-quality patient care and ensuring that patients receive individualized attention and support. This role will involve working closely with an interdisciplinary team of healthcare professionals to coordinate patient care and promote a positive patient experience.

Key Responsibilities:
  • Exemplary Practice and Outcomes: Perform the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence-based practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes.
  • Provides Relationship-Based Patient-Centered Care: Provides relationship-based patient-centered care that is consistent with population-specific characteristics (e.g., age, gender, disease, etc) in a manner that adapts service delivery to reflect an understanding of cultural diversity.
  • Partners with Patients and Families: Always partners with the patient and significant others (as appropriate) using such appropriate method for setting and purpose (e.g., bedside shift report; interdisciplinary rounds; just in time and planned patient teaching; keeping the patient and significant others updated and making the patients goals the focus of the plan of care.
  • Practices Using Current Clinical Practice Standards: Practices using current clinical practice standards.
  • Teamwork and Collaboration: Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model. This includes, but is not limited to, diverse and inclusive interdisciplinary communication methods (interdisciplinary rounds, case review, etc); completion of timely documentation and promotion of a respectful, inclusive clinical environment.
  • Demonstrates Teamwork and Collaboration: Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members.
  • Participates in Performance Improvement: Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
  • Professional Development and Initiative: Completes all initial and ongoing professional competency assessment, required mandatory education, population-specific education.
  • Serves as a Preceptor and/or Mentor: Serves as a preceptor and/or mentor for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and future qualified workforce; modeling the professional practice of nursing and creating a healthy work environment.
  • Promotes Evidence-Based Practice and Research: Promotes Evidence-based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision-making process in evaluating patient care products.
  • Upholds Health Care System/Organization Policies and Procedures: Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and Wellstar Health Systems safety absolutes.
  • Participates in Data Collection: Participates in data collection, poses relevant clinical questions to advanced evidence-based practice. Consults appropriate experts and uses appropriate resources and evidence to address practice questions.
  • Proactively Plans for Patient Care: Proactively plans for the care of patients across the care continuum in the course of giving direct patient care.
  • Participates in the Development of Protocols and Procedures: Participates in the development of protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the healthcare team to achieve best practice outcomes (i.e., decrease in re-admission rates; avoidable days; adverse events; etc).
Required Minimum Education:

Graduate of an accredited/approved school of nursing Required and Bachelor's Degree Baccalaureate degree in nursing (BSN) from an accredited school of nursing Preferred

Required Minimum License(s) And Certification(s):
  • Reg Nurse (Single State) or RN - Multi-state Compact
  • Basic Life Support or BLS - Instructor
Required Minimum Skills:
  • Ability to read, write and speak English language, optimize the use of technology to support clinical care and holds basic computer skills;
  • Strong interpersonal, collaborative skills along with customer service skills required;
  • Ability to function in a fast-paced environment and respond to emergencies in using a decisive, composed and respectful manner;
  • Possess excellent time management skills;
  • Practices nursing using evidence and analytical skills along with possessing strong critical thinking skills.


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